Open Government

Research Note: Is Your Government Open or Closed? October 2011 5 To be complete, the OGP measurement system will need to move beyond the old metrics and revise their scorecard to include new measures of citizen engagement. Today, 42% of all governments around the globe have varying breadth and depth initiatives surrounding Government 2.0 from beginning experimentations ("Novice"), to experienced practitioners ("Skilled") to advanced implementations ("Authority"). The three nations considered authorities in this area have well established operating departments across their federal administrations; these include the United States, United Kingdom, and Australia. Figure 4 - Makeup of Global Gov2.0 The criteria used by the Digital Policy Council for the ratings are comprised of ten key measures defined around the level of sophistication, actual implementations, and core capabilities in operating a Government 2.0 citizen engagement platform, specifically: DPC Gov2.0 Rating System 1) Published Strategic Roadmap 2) Public Sentiment Listening Grid in Operation 3) Use of Social Media Channels by Heads of State and Senior Government Officials 4) Number of Open Data Initiatives 5) Number of Crowdsourcing Events 6) Online Influence and Reputation Scores of Government Officials and Agencies 7) Published Social Media Policy 8) Public Servant Training and Certification Programs 9) Mobile Engagement of Citizens 10) Level of Public Participation The above criteria represent a basis for implementing a robust citizen engagement platform and should be given consideration in defining success measures for an open government program. This research note will further explore the operating models of the U.S., U.K, and Australia to better understand the structure and initiatives of current best practices in the field. Inactive, 127, 58% Novice, 68, 31% Skilled, 21, 10% Authority, 3, 1% Gov2.0 Rating